Hello,everybody and welcome to this informalmeeting about the University Helpline.The Helplinewas set up ten years ago by the Students Union andit aims to provide new students to the universitywith a service that they can use if they needinformation about practical areas of student life thatthey are unfamiliar with.
Let me give you some examples of the type of helpwe can offer.We can provide information on financialmatters;for example,you may feel that your grant ininsufficient to see you through college life or youmay have some queries regarding the fees you are paying if you are an overseas student.Inboth cases,the Helpline would be able to go through things with you and see what theoutcome might be.