AGENT: And what are the problems that you've beenhaving?
PAUL: Well, no one thing is really dangerous oranything, but you know, it’s just been building up.
AGENT: Yes, of course.
PAUL: Well the first thing is the washing machine.It's been leaking a little and it's beginning to getworse. Because we have a small child, we really needto get that done straight away.
AGENT: OK...that's a washing machine forimmediate repair.
PAUL: And then there’s a niggling problem with the cooker...
AGENT: Ah ha...
PAUL: The door's broken.
AGENT: Right.
PAUL: It’s nothing serious and it can be used, but if you can send someone over in the nextcouple of weeks or so that’d be great.
AGENT: Fine, I've got that.
PAUL: Then we are worried about all the windows.
AGENT: Are they broken?
PAUL: No, but there are no locks on them...and you know with the insurance these days...
AGENT: And when would you like those done?
PAUL: Oh, that's not really urgent... but you never know when there’s going to be a break-in...
AGENT: No, we’ll get those done for you next week, don't worry.