本文为大家带来雅思前考官simon范文：客人对酒店的评价【饼图】，图表中显示的是一份调查问卷的结果，该调查问卷向Parkway
Hotel的访客询问他们如何评价酒店的客户服务。下面来这道题的范文分享。
题目;
The charts below show the results of a questionnaire that asked visitors to the Parkway Hotel how they rated the hotel's customer service. The same questionnaire was given to 100 guests in the years 2005 and 2010.
题目;
下面的图表显示了调查问卷的结果，该调查问卷向Parkway Hotel的访客询问他们如何评价酒店的客户服务。在2005年和2010年，向100位客人提供了同样的问卷。
范文：
The pie charts compare visitors’ responses to a survey about customer service at the Parkway Hotel in 2005 and in 2010.
It is clear that overall customer satisfaction increased considerably from 2005 to 2010. While most hotel guests rated customer service as satisfactory or poor in 2005, a clear majority described the hotel’s service as good or excellent in 2010.
Looking at the positive responses first, in 2005 only 5% of the hotel’s visitors rated its customer service as excellent, but this figure rose to 28% in 2010. Furthermore, while only 14% of guests described customer service in the hotel as good in 2005, almost three times as many people gave this rating five years later.
With regard to negative feedback, the proportion of guests who considered the hotel’s customer service to be poor fell from 21% in 2005 to only 12% in 2010. Similarly, the proportion of people who thought customer service was very poor dropped from 15% to only 4% over the 5-year period. Finally, a fall in the number of ‘satisfactory’ ratings in 2010 reflects the fact that more people gave positive responses to the survey in that year.
(193 words, band 9)
饼图比较了访客对2005年和2010年百汇酒店客户服务调查的回应。
很明显，从2005年到2010年，整体客户满意度大幅提升。大多数酒店客人认为客户服务满意或差2005年，绝大多数人将酒店的服务描述为2010年的优质或优秀。首先
看看积极的回应，2005年只有5%的酒店访客将其客户服务评为优秀，但这一数字在2010年上升至28%。此外，虽然只有14%的客人在2005年将酒店的客户服务描述为好，但五年后人们的评价几乎是这个评级的三倍。
关于负面反馈，认为酒店客户服务差的客人比例从2005年的21%下降到2010年的12%。同样，认为客户服务非常差的人比例从15%下降到在5年期间只有4%。最后，2010年“满意”评级数量的下降反映出当年有更多人对调查做出了积极回应。
(193字，乐队9)